Terms & Conditions
Last updated · 22 September 2026
The rules governing your use of this website and any purchase you make.
1. Acceptance
By accessing or purchasing from Grove Street, you agree to these terms. If you disagree with any part, please don't use the site.
2. Eligibility
You must be at least 16 years old to create an account and make purchases. By using the store, you confirm that the information you provide is accurate.
3. Products and pricing
We try to describe every product accurately. Colours may vary between screens. We reserve the right to correct errors, update prices, and discontinue products at any time. Prices are in Euros and include applicable taxes.
4. Orders and payment
All orders are subject to acceptance and availability. Payment is processed by Stripe. Your order is confirmed only once payment has been processed and you've received a confirmation email.
5. Shipping
Shipping times, methods, and costs are described in our Shipping & Delivery page. Risk of loss passes to you upon delivery to the address you provided.
6. Returns and refunds
See our Returns & Refunds page for the full policy.
7. Legal warranty
Every product is covered by the 2-year EU legal guarantee. See Legal Warranty Rights for details.
8. Account responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access.
9. Intellectual property
All content on this site — logos, text, images, code — is owned by Grove Street or its licensors and protected by applicable IP laws.
10. Limitation of liability
To the maximum extent permitted by law, Grove Street is not liable for any indirect, incidental, or consequential damages arising from your use of the store. Nothing in these terms limits your statutory consumer rights.
11. Governing law
These terms are governed by Italian law. Any disputes are subject to the jurisdiction of the courts of Milan, without prejudice to your right as a consumer to bring proceedings in your place of residence.